Approach

Treat employees like customers, and they’ll keep coming back.

We bring deep expertise in consumer product design and technology, backed up with insights from ethnographic research.

We practice human-centered design.

To change behavior, first you need to lead with understanding. We interview your people and gather insights that help transform your organization.

We stay true to the brand.

Every interaction shapes how your employees perceive the organization. We help make sure you speak to them in your voice, with presentation that reflects your brand and values.

We use technology where it makes sense.

Not all problems have a technical solution. We use data for insight, but we don’t introduce new tools without first understanding how they’ll be used in context.

We work within your budget.

The best solution is the one that sees the light of day, and it’s always better to do something sooner rather than later.

Here’s what to expect:

Research

We have deep conversations with stakeholders, current and former employees, and their managers.

Design

We bring a group of people together to go through a structured brainstorming workshop.

Build

We take a small step, prototype a solution, and test it with real users to see how they react.

Measure

We roll out the beta and compare performance against a control group. We look for patterns, form questions, and investigate.

Iterate

We use the lessons from the beta group to inform additional rounds of work.

Sound interesting? Let’s get started today.

If you’re losing sleep over scaling your team, we can help. Get in touch now, and take the first step towards a better night’s rest.

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