We ask for at least 24 hours notice if you need to reschedule. No-shows or last-minute cancellations can be a sign of problems to come, so we’re strict about this.
We’ll work closely together to avoid last-minute surprises and frame the problem, solution, and results in your language. Expect to spend 2-4 hours over the next 2 weeks answering questions and sharing feedback.
☑ “Can I articulate the problem?”
☑ “Does senior leadership agree?”
☑ “Is fixing it really urgent?”
☑ “Can we move in 2-3 weeks?”
If it’s too early, let’s reschedule.